Shipping Policy

Shipping policy

Thank you for choosing Aemlie! Please take a moment to review our shipping policy to understand how we process and deliver your orders.

1. Order Processing:

  • Orders are typically processed within 3-5 business days (excluding weekends and holidays) after payment verification.
  • In the event of a delay, we will notify you promptly via email or phone.

2. Shipping Methods:

  • We offer the following shipping methods: Standard, Expedited, and Express. Shipping options and rates can be selected during the checkout process.
  • Please note that delivery times may vary depending on your location, selected shipping method, and unforeseen circumstances.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping method chosen. You can view the shipping cost during the checkout process before confirming your order.

4. International Shipping:

  • Aemlie offers international shipping to select countries. International shipping rates and delivery times vary by location. Customers are responsible for any customs duties or taxes imposed by their respective countries.

5. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

6. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. Aemlie is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays:

  • We strive to meet the estimated delivery times, but shipping delays may occur due to unforeseen circumstances, carrier issues, or customs processing. We appreciate your understanding in such situations.

8. Lost or Stolen Packages:

  • Aemlie is not responsible for lost or stolen packages. Please ensure that someone is available to receive the package or provide a secure delivery location.

9. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or failure to claim the package, additional shipping fees may apply for reshipment.

10. Contact Information:

  • If you have any questions or concerns about your order's shipping, please contact Aemlie's customer service at contact@aemlie.com 

Note:

  • This shipping policy is subject to change without notice. Please review it regularly for updates.
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